The maslach burnout toolkit combines the mbi with the areas of worklife survey (aws) to create an assessment to aid burnout prevention and remediation for human services professionals, medical personnel, educators, and for general professional use. the aws is a companion piece to the mbi and identifies key areas of strengths and weaknesses in. Maslach burnout inventory maslach burnout inventory 193 education jackson & maslach, 1982; maslach, 1976, 1978, then a discussion of burnout and the mbi's assessment of it is appropriate.. The maslach burnout inventory (mbi) (maslach & jackson, 1981a) is the most commonly used instrument for measuring burnout. the maslach burnout inventory captures three dimensions of burnout: emotional exhaustion (ee), depersonalization (dp), and personal accomplishment (pa)..
1 6 management dynamics volume 14 no 2, 2005 a psychometric assessment of the maslach burnout inventory (general survey) in a customer-service environment. For the assessment of burnout, we used maslach burn- out inventory [25, 26]. mbi is a 22-item questionnaire which assesses burnout by three different subscales: emo- tional exhaustion (ee. By christina maslach & michael p. leiter work has now been incorporated into assessment programs for organizations5 and for individuals.6 (see sidebar on p. 48 for more about the individual assessment.) to fix burnout, individuals and organizations must first of the widely used maslach burnout inventory (mbi)..
